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Joseph Haecker
Fractional CMO
Joseph Haecker, Inc.
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20
There Is No Dominant Brand in Furniture
And That’s the Biggest Opportunity in the Industry
Published on:
1/13/26, 6:44 PM

There is not a single furniture or décor brand on Earth that has truly mastered marketing.


That statement alone should stop every CEO, CMO, product executive, and retailer in their tracks.


Think about the brands that have defined their categories.


McDonald’s doesn’t sell hamburgers — it sells ritual, familiarity, and comfort.
Walmart doesn’t sell products — it sells access and price confidence.
Facebook doesn’t sell software — it sells connection and identity.
Coca-Cola doesn’t sell soda — it sells memory, emotion, and belonging.


These brands are not just known. They are embedded in human behavior.


Now look at furniture and décor...


Every human on the planet lives inside furniture. Every family eats on it, sleeps on it, gathers around it, works on it, and decorates their lives with it.


And yet not one furniture brand has become culturally dominant.


No Apple of furniture.
No Nike of home.
No Coke of décor.


Not because the market is small.
Not because the category isn’t emotional.


But because the industry never learned how to think like a brandit only learned how to think like a manufacturer.

 


Why the Industry Never Produced a Cultural Giant


When I launched Dezignwall in 2014, I paid for an industry research study that still haunts me.


It concluded that the furniture and décor industry is one of the most change-averse industries in the global economy.


Not cautious.
Not slow.


Actively resistant.


The report said something brutal:
This industry would rather slowly die than meaningfully evolve.


That’s exactly what we see.


Trade shows that look the same as they did in the 1990s.


Showrooms that feel like sample libraries.


Marketing that means “more photos.”
Innovation that means “a new finish.”

While every other consumer category was learning how to build communities, platforms, and ecosystems, furniture brands were still printing catalogs.


The internet didn’t change the furniture industry — it exposed it.

 


Three Untapped Armies That Every Brand Has Ignored


No industry has more built-in human infrastructure than furniture and décor.

• Interior designers
• Retailers and distributors
• End customers


These three groups touch every single purchasing decision.


Designers influence.
Retailers educate.
Customers live with the product.


And what has the industry done with this massive advantage?


It sells to all three.


It treats designers as buyers.
Retailers as inventory channels.
Customers as transactions.


That’s not strategy — that’s accounting.


And it’s the fastest way to never build a brand that matters.

 


Interior Designers Are Not a Channel — They Are Your Intelligence Network


Interior designers are not trend followers.


They are not specifiers.
They are not a sales arm.


They are the only people who see how humans actually live.


They know:

• where people sit

• where they fight

• where they gather

• what breaks

• what annoys

• what never gets used

• what people secretly love


They are living data.


And the industry treats them like they should be grateful for swag bags.


That is absurd.


Designers should be part of:

• Product development
• Market feedback
• Content creation
• Brand storytelling
• Customer experience


They should not be “sold to.”
They should be integrated.


The brands that understand this will not just design better furniture — they will design for real life.

 


Retailers Are Not Order Portals — They Are Real-World Laboratories


Most furniture brands treat retailers like shipping addresses.


That’s insane.


Retailers know:

• what gets touched

• what gets ignored

• what gets returned

• what gets talked about

• what sells

• what fails


They are a live behavioral lab. Yet almost none of that data makes it back to the brand.


Instead of partnering with retailers to learn, brands push inventory.


This is not how market leaders are built.

 


The Biggest Blind Spot: The Customer


The furniture industry does not understand its customer.


It markets to them.
It sells to them.


It does not empower them.


Modern consumers don’t want to be talked at.


They want to participate.
They want to share.
They want to be seen.
They want to belong.


This is why Facebook, Instagram, TikTok, and YouTube dominate.


They don’t create content — they create platforms for humans to create content.


Furniture brands still behave like it’s 1995. They post photos and wait.


That’s not marketing.
That’s begging.

 


Why “Innovation” Keeps Missing the Point


When Samuelson won CES awards for a chair with built-in speakers, everyone applauded.


But that wasn’t innovation.
That was a feature.


Humans don’t sit in chairs anymore.


They Zoom in them.
They FaceTime in them.
They work in them.
They stream from them.
They take meetings in them.


So where is the chair designed for video?
Where is the acoustic design?
Where is the lighting?
Where is the camera alignment?
Where is the brand visibility?
Why is the “tech chair” still behaving like a chair?


The same goes for countertops, beds, sofas, and tables.


Homes are now media studios, offices, and content hubs.


Furniture hasn’t caught up.


Because the industry designs for objects — not for behavior.

 


The Open Lane


There is no dominant brand in furniture because no one has built one correctly.


The first brand that:

• treats designers as intelligence

• treats retailers as partners

• treats customers as media

• builds platforms instead of catalogs

• designs for human behavior
Will not just win.


They will define the category.
This is not a crowded space.
This is an empty throne.


And whoever steps into it will own the future of home.


If you want to be that brand — let’s talk.

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